What does the Toyota Care roadside assistance include?
The 24-hour roadside assistance covers battery jump start, tire service, fuel delivery, lockout protection, towing and winching. Refer to your Welcome Kit for further details.
I know my complimentary maintenance benefits included roadside assistance, but I can't remember the phone number.
The roadside assistance number for eligible customers is 1-800-444-4195.
Must I always return to the Toyota dealership where I purchased my vehicle to take advantage of this coverage?
No, Toyota Care complimentary maintenance is available at any participating Toyota dealership in the continental United States and Alaska. All maintenance must be performed by a participating Toyota dealership.
Does this plan provide an oil and filter change every time my vehicle's maintenance light comes on?
Yes, if your vehicle's maintenance schedule calls for this service every 5000 miles. However, if, for example, your vehicle uses synthetic oil and an oil change is required every 10,000 miles, then the oil and filter change will not be provided during the 5000-mile interval.
How do I determine if my vehicle has conventional or synthetic oil?
Refer to your vehicle's Scheduled Maintenance Guide (in the Maintenance Log section) for oil type and factory-recommended maintenance schedules. For a quick reference, customers can also refer to the vehicle identification card included in the Welcome Kit for oil type.